📄️ Overview
Journeys are scheduled, warehouse-backed orchestration flows that let marketers design and automate personalized customer experiences across channels in Accelerator.
📄️ Journey prerequisites
Everything that must be configured before you can create and activate a journey in Accelerator, including Managed Data Schema, user profiles, audiences, Managed Events, and user permissions.
📄️ Create a scheduled journey
How to build, configure, and activate a scheduled journey in Accelerator, including entry configuration, canvas tile setup, scheduling, preview and test, and status management.
📄️ Journey tiles
Reference guide for configuring each journey tile type in Accelerator: Delay, Segment, Merge, Email, Push, SMS, and Exit.
📄️ Journey analytics
Monitor scheduled journey performance using the Journey Metrics panel on the canvas and the Campaign Analytics tab.
📄️ Journey best practices
Recommendations for designing, building, and managing journeys in Accelerator, covering evaluation cadence, channel identifier completeness, re-entry strategy, suppression, and goal event configuration.