About journeys
Journeys are scheduled, warehouse-backed orchestration flows that let marketers design and automate personalized customer experiences across channels in Accelerator.
Journeys are scheduled, warehouse-backed orchestration flows that let marketers design and automate personalized customer experiences across channels in Accelerator.
Release notes for MessageGears Accelerator 26.2.3, introducing Scheduled Journeys for visual, warehouse-backed multi-step orchestration with canvas tiles, journey analytics, User Profile, and Managed Data Schema.
How to build, configure, and activate a scheduled journey in Accelerator, including entry configuration, canvas tile setup, scheduling, preview and test, and status management.
How to create and manage user profiles in Accelerator, including SQL query configuration, field mapping, and setting a default profile for journeys.
Monitor scheduled journey performance using the Journey Metrics panel on the canvas and the Campaign Analytics tab.
Recommendations for designing, building, and managing journeys in Accelerator, covering evaluation cadence, channel identifier completeness, re-entry strategy, suppression, and goal event configuration.
Everything that must be configured before you can create and activate a journey in Accelerator, including Managed Data Schema, user profiles, audiences, Managed Events, and user permissions.
Reference guide for configuring each journey tile type in Accelerator: Delay, Segment, Merge, Email, Push, SMS, and Exit.
How to configure Managed Data Schema in Accelerator to provision the Journey State Table in your data warehouse, enabling journey state persistence for Accelerator journeys.
Recommendations for designing, building, and maintaining user profiles in Accelerator to support reliable journey segmentation, personalization, and channel activation.
A user profile is a customer attribute dictionary that defines which customer data fields are available inside journey tiles for segmentation and personalization.