CustomTrackingDomain

When using this feature, always be sure to test it with a few small jobs first. Improper configuration may cause tracking to be disabled, and broken links for your customers.

We’ve done our best to make these urls safe and friendly, but some of your email recipients may be hesitant to click on a URL in you message that is not from your domain. You can supply a parameter called “CustomTrackingDomain” and provide the string to use as the first part of the URL used in click, open, unsubscribe, and microsite links that might be present in your email message. When we generate the link, we will use the string you supplied to build the url.

Default Tracking URLs

http://www.messagegears.net/c/1/?aId=23295228&requestId=t311…
http://www.messagegears.net/o/1/23295228

Same URLs Using a Custom Tracking Domain

http://email.mycompany.com/c/1/?aId=23295228&requestId=t311…
http://email.mycompany.com/o/1/23295228

Changes to your DNS Settings

To make this work you’ll need to have a network administrator at your company make a change to your Domain Name Server (DNS). Once you’ve decided on the domain name to use, you’ll need to create a CNAME record in your DNS service.

NAME                    TYPE   VALUE
----------------------------------------------------
email.mycompany.com.    CNAME  www.messagegears.net.